There aren’t many businesses in New Zealand that turnover $1 million in revenue (less than 15%, in fact). So this client turning over of $3.7 revenue in their first year of business is something else. It just goes to show what’s possible for a small team with super smarts and massive drive.
What was their recipe for success? In our humble opinion…
#1: TRUST. This owner is incredible at building solid relationships, fast. How? They always deliver, on everything they say. They truly care about ensuring the best outcomes for staff and clients alike. In a sector that’s all about people, this has proven to be a vital driver.
#2: MARGIN ANALYSIS. This client is all over
their numbers. They know exactly how much margin they need to make on each product and service to ensure they (a) earn the profit they’re after, and (b) retain their staff. Unsurprisingly, their team is incredibly loyal.
Would relationship building and/or margin analysis make a difference to your bottom line?